Most any eCommerce platform can make it simple to sell a downloadable file to your customers, but what if that file is part of a service? For example, what if your customers purchase a custom logo design or voiceover work for a video?
You won’t be able to provide the file link at the time of purchase, and will instead provide it at a later time after the order is placed. Once the file is removed from the product and is instead tied to the order, it becomes very difficult to add and manage files to share with your customers.
We tried to tackle this concept a bit in a previous post on sending download links to customers after purchase, but this requires the use of a customer-facing order note, which isn’t available in most eCommerce plugins, and requires you to just drop a plan link to an email.